Questions
The ones we are asked every week, answered in full and with no fine print. If yours is missing, write to us and we will add it.
The process
What exactly do you do?
We take your US nursing license from start to finish: we review your degree, gather your paperwork, file your application with the board, follow the verification of your education, the exam authorization and the final license. You see every step, named and dated, from your account.
The only thing we cannot do for you is sit the NCLEX. Every other form is filled in by us.
How long does it take?
Adding up the typical durations of the seven steps gives about 7 months. It is not a promise: it is what a case without surprises takes. A board that asks for one more document, or an exam passed on the second attempt, move that count — and when that happens you see it on your screen the same day.
Who decides which state I get licensed in?
Your diagnosis. You do not pick it and neither do we pick it in advance: it depends on what your transcript says, which is why we answer after reading it. We run two states, and two on purpose: a board known by heart is faster than fifty known halfway, and knowing every form, every deadline and every third party is what keeps a case moving while we sleep.
The price is the same down either road. The route changes the forms and the bodies involved, not what you pay.
I want to work in another state. Does this still work for me?
Yes, and it is worth knowing how. Your license is single-state, whichever state it turns out to be. To practice in another you request an endorsement: that state recognizes the license you already hold, without sitting the NCLEX again or re-evaluating your degree. It is a far shorter process than the first one.
What does not exist is a multistate license from abroad: the agreement that lets you practice in several states with one license requires living in the United States. You get there later, once you live there — not before.
Do you find me a job? And the visa?
No, and we would rather say it now than later. What you are buying here is the license, which is the requirement without which neither of the other two conversations can even start. Employment and the visa are a separate path, with their own timelines and costs, and they are not included in this price.
Your degree
What is the diagnosis and what do you look at?
It is the review of your degree against what the board requires, before you spend a peso on the process itself. We look at three things: how many years your program lasted, what your academic transcript says, and how many clinical hours you have and in which areas. Obstetrics and pediatrics are the two that produce the most deficiencies.
What if my degree does not pass?
We tell you, in writing, with the reason, and we do not open the case. There is no version of this company that charges four thousand dollars for a road we already know does not arrive. That is what the diagnosis is for, and that is why it comes first.
A deficiency is not always a no. It is often fixed with hours or with a course, and in that case the diagnosis tells you which one and how long it takes.
What do I get when the diagnosis is ready?
A private link to your result — not a generic PDF and not an automated email. Inside is what we reviewed, what we found and what comes next. It is yours and it stays available: it does not expire and you do not have to ask for it again.
What papers do I need to start?
Two: your degree and your academic transcript. Those two start the diagnosis. If they are on paper, a sharp photo works — no scanner and no legalization needed for this part.
Do I have to take an English exam?
No. Neither of the two states we run asks for an OET or an IELTS to issue your license. The only exam in the program is the NCLEX: it is written in English, but it is the nursing exam and it measures what you know about nursing, not your level of English.
Later on, when you go for the visa and the job, an English exam can be required. That is a separate process and it is not part of this program. We tell you now so you do not find out in month eight.
Will I have to give fingerprints?
It depends on which state is yours, and your diagnosis says so. One of the two we run asks for fingerprints and the other does not. Where they are required, you have to book an appointment with an approved provider, go in person and wait for the FBI to answer: it is one more step and it lengthens the calendar. If that is your case, it will be written in your diagnosis, as a step on your timeline and inside the price, before you pay for the program.
If you are asked for fingerprints later, for the visa or to start working, that belongs to that process and not to the license.
If I do not pass the NCLEX on the first attempt, is it over?
No. The case does not close: it gets rescheduled. At forty-eight hours you only learn whether you passed; the report with your performance by area arrives weeks later, in your name, and the next attempt is built from it. What does run on a clock is the authorization to test, which has an expiration date, and we are the ones watching it.
The money
How much does it cost?
The diagnosis costs $75 and it is creditable: if you decide to go ahead, it comes off the $4,299 of the full program, which is all-inclusive through licensure. The only thing outside it is VisaScreen, which your employer asks for, not the board.
The $75 is charged once, through a link we send you after we talk. If you go ahead, the first payment of the program already has that credit applied: $1,925.
What does "all-inclusive" mean?
That the board fees, the translations and the exam come OUT OF that price, not on top of it, all the way to your license. There is no second list of costs waiting for you in month four. If a third party raises its fee while your program is running, that is our problem and not yours.
What is not included we state in full and in one place: the trip, the visa, the job and the VisaScreen fee. Nothing else.
Is VisaScreen included?
The process yes, the fee no. VisaScreen is asked for by your employer for the visa, not by the board for the license: the board issues your license without it, which is why it sits outside the program price, and the program ends at the license. For the visa, however, it is mandatory: without VisaScreen there is no occupational visa.
We put the file together and run the whole process, at no charge to you. The CGFNS fee is paid by you directly, at cost with no markup, and only at the end of the process.
Do I have to pay it all at once?
No. There is an upfront payment when you sign and the rest in monthly installments during the process. The exact amounts of your plan are written into your agreement before you sign anything, and afterwards you see them in your account with each due date.
When am I charged the first time?
After we talk to you, never before. First a person writes to you, understands your case and tells you what we are going to review; only then does the payment link for the diagnosis arrive. Nobody is going to ask you for a card inside a form.
What if I decide to stop halfway?
About the money: there are no refunds. What you pay covers work that starts on day one and payments to outside bodies — evaluation, board, exam — that are sent as your case advances and do not come back, because they leave our hands the day they are paid. So if you decide to stop, what has been paid up to that point is not refunded, in whole or in part. What you do take with you is everything that was built: your documents and the exact state of each filing.
Your account
When do I get an account?
The day you decide to go ahead. While we review your degree there is nothing to sign up for and no password to remember: everything happens over WhatsApp and your email. When you sign the agreement your case opens and the invitation to log in arrives by email.
What do I see inside?
The seven steps with yours marked, every document you uploaded and every one still missing, your payments with their dates, and who is working on your case right now. When something moves — a board asking for one more paper, a deadline changing — you see it on your screen the same day, not whenever you happen to ask.
The account is in Spanish, English and Portuguese, and you choose the language.
What happens if I fall behind on a payment?
We warn you before the date and several times after it; we do not disappear and we do not show up with a surprise. If a payment goes five days unpaid, the account is limited: you can only reach the payments screen and the process is put on hold. The moment you pay, everything is lifted and the case continues where it was.
Who do I talk to if something goes wrong?
Within 48 hours someone from the team writes to you on WhatsApp. A person, not an autoresponder: the first conversation is to understand your case and tell you what we are going to review.
Is your question not here?
Start with the diagnosis. It is the only way to answer the one question that matters: whether your degree qualifies, and what it is missing if it does not.
Nothing is paid to request it. First we talk.
Talk to a person
Write to us and someone from the team answers.
By email: hola@certezahealth.co